Services

Meeting Facilitation:

Because great meetings do not happen by themselves. 
We provide professionally skilled facilitators that will guide your meeting by organizing an agenda and then lead the meeting to keep the group on track.  A facilitator is especially helpful in the following situations: controversial issues, large groups, limited time to produce results, complex topics, and participants with divergent points of view.  Facilitation can greatly assist groups with annual planning and goal setting, stakeholder outreach, public participation, policy development, non-profit collaboration, action planning and implementation, evaluation, data gathering, and long-range strategic planning.  Kolbe Company facilitators are at or above the master’s level and hold professional certifications from:  The International Association of Facilitators, The International Association of Public Participation, and The Institute of Cultural Affairs.

Graphic Recording

Words married to visuals communicate more deeply and dramatically. Nearly 90% of adults learn best tapping into visual thinking because it utilizes both hemispheres of the brain and increases retention and recall of information up to 30% more. In addition, graphic recording enhances the overall experience and provides your team with an easy reference to core information in the future.

FSAACover

An example of two charts from a Strategic Planning Retreat


Organization Development: 


Because change is needed to realize our hopes and dreams.

Expert consultants quickly make an assessment of organization issues to determine the most productive area of focus.  Several intervention options are presented to the client who selects the one that is most feasible.  The consultants work in partnership with the client to facilitate the needed changes bringing a wide variety of resources.  Organization consulting is helpful in situations where greater levels of teamwork, collaboration, and communication is called for.  It is especially helpful for systems changes, performance management, mergers, reorganizations,  and continuous improvement initiatives.

Conflict Resolution: 

Because unresolved disputes account for enormous hidden costs for organizations. 
Whether conflicts occur within a management team, across departmental lines, or between key individuals, the conflict can represent a great loss in productivity.  Using a mediation model, The Kolbe Company consultants have brought about resolution to many seemingly intractable situations. This process is especially helpful for union disputes, inner-agency conflict, public outcry, management/employee disputes, work place violence, controversial, and inter-personal issues.

Strategic Planning:

Because effective teams are aligned toward a common vision and strategy.

We have a highly participatory approach that is productive, enjoyable and engaging.  The strategic planning method we use is based on the Technology of Participation which has been used successfully in thousands of organizations around the world for the last 50 years.  The process is highlighted in the book, Winning Through Participation by Laura Spencer.  The process is customized specifically to meet each client’s needs and generally has six parts:

1. Environmental Assessment: Participants gain insight into factors that may be driving or influencing the organization.  It is essential for the group to know and understand the significance of these influences before it starts the planning process.  The many changes that organizations are facing currently make this a critical step.

2. Practical Vision: Participants share their hopes and aspirations for the future of the organization.  We elicit images of the future and organize then into a shared practical vision.  A vision is extremely powerful and motivating in achieving the mission of the organization.  The remainder of the strategic planning process is based on the Practical Vision.

3. Current Reality: While the vision represents where we want to be in the future, the current reality takes a hard look at where we are today.  We compare our experiences to determine where change is essential.  Here we assess the strengths, weakness and assets of the organization.  We facilitate a transformational process called “Underlying Contradictions Workshop” which identifies negative patterns and issues that will prevent successful implementation of the vision if not considered and addressed.

People participating in a lively meeting

Developing Strategic Plan Initiatives

4. Strategic Directions: Here the overall form of the strategy is developed.  We set the direction for the organization.  Strategic directions are broad directions or proposals that impact the future by:

  • Using strengths and opportunities within the organization.
  • Overcoming impeding perceptions, beliefs, assumptions and habits, as well as, outmoded patterns, structures and policies.
  • Aligning movement and motivation in the direction of the organizations vision.

5. Focused Implementation: This is where we decide exactly what needs to happen in the next 12 months to focus momentum behind the strategic directions.  It is critical to spend the time necessary to determine what needs to be done.  The implementation plan functions to create actions and, in turn, generates more action.  There are three parts to the process.

  • First Year Accomplishments: The team determines major accomplishments that are specific and concrete for Year One for each Strategic Direction.
  • First Year Timeline and Assignments: Participants create a calendar that establishes when each accomplishment will be completed.
  • First Quarter Implementation Steps: The group creates steps for each accomplishment scheduled for the First Quarter.

6. Remaneuvering Sessions:  Integral to this process is the assumption that there will be quarterly remaneuvering sessions to evaluate progress and to make any necessary adjustments to the plan for the next quarter.  Remaneuvering sessions ensures the plan becomes a living document, as well as, the blueprint for implementation.  Accomplishments are tracked and measured via an easy to read and interpret traffic report.